Treatment centers lose admissions to voicemail. Every day.
The average treatment center misses 27% of inbound calls. After hours, that number climbs above 60%. Each missed call is a missed admission — and a patient who called your competitor next. Staff burnout makes it worse: undertrained, overworked intake coordinators drop calls, lose leads, and burn out. MedSprout AI solves the entire admissions pipeline from first ring to verified intake.
How It Works
AI answers every inbound call in under 2 rings, 24/7/365. No hold music. No voicemail.
Natural conversation identifies caller intent, acuity level, and urgency within 60 seconds.
AI collects insurance information and pre-verifies benefits before routing to staff.
HIPAA-compliant digital intake captures demographics, clinical history, and consent.
Hot leads route instantly to your admissions team. Lower-intent callers enter follow-up sequences.
Every interaction logs automatically to your CRM or EHR — zero manual data entry.