80%
drop in conversion after 5 minutes
2 rings
MedSprout AI response time
0 sec
wait time for high-intent lead routing
The Problem
Lead response time data is unambiguous: conversion drops by 80% if you wait more than 5 minutes to respond. In behavioral health, this window is even shorter — callers in acute distress will call the next number on the list. Most treatment centers respond to leads in hours, not minutes. That gap is where admissions are lost.
How MedSprout AI Helps
Instant Answer
Every call answered in 2 rings — not routed to voicemail, not put on hold.
Immediate Qualification
Intent identified within 60 seconds of call start.
Hot Transfer
High-intent callers transferred to a live admissions coordinator within seconds of qualification.
Web Lead Response
Web form submissions and chat leads receive immediate AI follow-up — not a 4-hour email.