Most facilities follow up once. High-converting ones follow up seven times.
Research consistently shows 7+ touchpoints are needed to convert a hesitant caller. Most treatment centers follow up once or twice before the lead goes cold. Staff do not have time for persistent, personalized follow-up at scale. AI follow-up sequences run automatically — HIPAA compliantly — across SMS, email, and voice.
How It Works
1. Lead Enrolled
Incomplete intakes, dropped calls, and expressed-interest leads automatically enter a follow-up sequence.
2. Multi-Channel Outreach
AI reaches out via SMS, email, and voice call on a configured cadence — no staff involvement required.
3. Personalized Messaging
Each message references the specific inquiry, insurance type, or service the lead expressed interest in.
4. Conversion Handoff
When a lead re-engages and shows high intent, they are immediately routed to your admissions team.
What You Get
Recover dropped calls and incomplete intakes automatically
Multi-channel: SMS, email, and voice
HIPAA-compliant outreach with audit trail
Configurable sequences by lead source and intent level
Stop leads from going cold without staff effort
Full engagement history in CRM